The study of parental opinion concerning the organization and quality of rehabilitation treatment of the children with infectious diseases

Abstract

The most important question of the modern organization of medical rehabilitation system are the issues of quality and patient satisfaction, therefore, we carried out a sociological study, which was attended by 309 parents and legal guardians of children who were on rehabilitation in the clinic of the Institute of children’s infections. The analysis of respondents answers showed that 28.5 per cent were awaiting the commencement of rehabilitation treatment of a child less than one week; 40.1 percent – from 1 to 2 weeks; 25.9 per cent for 3–4 weeks, and 5.6 percent – more than a month. 75.6% of respondents were satisfied with the rehabilitation process in the clinic. In the opinion of the vast majority (87.4%, other) status of their children after rehabilitation was improved, including 43.7 percent reported a significant improvement. Most parents are almost completely satisfied with the organization, quality and efficiency of rehabilitation of children in the basic clinic, and a significant part of the suggestions for improving the organization of the rehabilitation process expressed by respondents are reduced mainly to the organization of domestic activities (61,5%) and only 15.4% – are aimed at improving directly the rehabilitation process.